Prepare your vehicle for transport
After receiving your custom domestic quote and booking your order, it’s time to prepare your vehicle for transport. Here are some tips to get ready.
Follow this link for a question and answer about auto transport.
• Your vehicle should be operable (ie, it must start, roll forward and in reverse, steer, brake and have inflated tires).
• We can still move it if it is inoperable in some way, but an additional inoperable fee will apply.
• We need to know about any modifications made to your vehicle such as 4×4 lift kit, camper shell, low profile, excess length or width, etc. Most modifications require special processes and additional fees may apply.
• If your vehicle exceeds 7 feet in height, special methods and additional costs may apply.
• Your vehicle must have a minimum of 4 inch ground clearance to safely load and unload your vehicle.
• We will need a working phone number where you may be reached throughout the duration of your vehicle relocation.
• Transit times will vary depending on the time of year and the origination and destination of your particular move.
• Keep in mind that estimates for pickup and delivery times are “estimates” only. We provide a two-day window for pick up when your order is booked. The week before pick up, we narrow down to the exact day. Within 24 hours, dispatch provides a four-hour window, and the driver will call 30 minutes-one hour before arrival. Your best resource for tracking and updating the status of your vehicle in-transit will be the communications you receive from our dispatcher. We offer guaranteed pick up service for clients with a tight schedule or need expedited transport.
• The vehicle cannot have any obvious fluid leaks.
• Your battery must be secure in the mounting bracket or frame.
• The vehicle should be clean for inspection. A dirty vehicle decreases the ability to perform a quality inspection.
• The gas tank should have a minimum of (1/8) tank of fuel, but no more than (1/4) tank of fuel. However, this is not mandatory, so there’s no need to drive around to burn off extra fuel.
• All alarm systems must be disconnected, disabled, or turned off.
• Radios, cassette decks or CD players not built in, car phones, garage door openers, and E-Z pass must be removed. Also, electronic devices such as computer equipment are not permitted.
• All antennas should be fully retracted or removed.
• All personal belongings must be removed. (excluding standard vehicle items such as the jack and spare tire) If you must need to pack a few belongings, we do allow up to 100 pounds of personal cargo, but it must be placed in the back floorboard, back seat or cargo area and below the window line of the vehicle.
• All exterior spare tire covers, grill covers, or car covers must be removed. These may be locked in the trunk.
• Plants and hazardous materials are forbidden by law to be transported.
• One set of ALL keys for the vehicle must be provided.
• Non-permanent luggage racks, bike racks, or ski racks must be removed.
• Your vehicle must be prepared for the new climate. This may include engine coolant, transmission oil, and other fluids. We cannot be held liable for faulty maintenance on the vehicle.